- Finding
- Customer prompt and response payloads are written to a shared observability index with no tenant partitioning and a 24-month retention policy.
- Evidence
- Logging configuration, index schema, retention policy, two engineering interviews
- Investment impact
- Regulated buyers will fail this on their own vendor review, which caps the enterprise segment the growth case depends on and creates disclosure exposure at close.
- Recommendation
- Partition and shorten retention before signing; make written confirmation a closing condition.
Supporting discipline under AI Due Diligence
AI Technical Due Diligence
Evaluates the technology under the AI. Scoped to the systems that determine whether the AI can be operated, improved and scaled — not a generic software audit.
Scope
The systems that carry the AI
Architecture matters here only insofar as it constrains model quality, iteration speed, unit cost and reliability.
Build and run
- AI architecture: orchestration, agent design, tool invocation, guardrails and fallback behaviour.
- Data pipelines: ingestion, chunking, indexing, freshness, tenancy isolation and lineage.
- Evaluation infrastructure: held-out sets, regression suites, CI integration, release gating.
- Scalability: latency budgets, concurrency, queueing, degradation under load.
Control and risk
- Security posture and customer data handling in prompts, logs, embeddings and traces.
- Third-party model and infrastructure dependency, contracts and exit paths.
- Engineering org depth: who can actually change model behaviour and how many of them there are.
- Technical debt priced as remediation cost and roadmap delay, not as an aesthetic judgement.
Findings
How technical facts become deal facts
- Finding
- Model calls are issued inline from request handlers with no queue, no timeout budget and no circuit breaker.
- Evidence
- Code review of the orchestration layer, incident log, provider status correlation
- Investment impact
- Provider latency spikes surface as full product outages rather than degraded responses, so an upstream supplier's bad day becomes the company's churn event.
- Recommendation
- Fund resilience work in the first two quarters and treat historical uptime figures as provider-dependent.
AI dependency map
Solid cyan = proprietary and owned. Dashed amber = an external dependency the target does not control.
Scope
What we assess
The engineering dimensions we assess underneath the AI — architecture, pipelines, evaluation infrastructure, scalability and security posture.
- AI
Model architecture
What produces the output, and how much of it the company controls.
- AI
Evaluation discipline
Held-out sets, regression suites, and whether results are reproducible.
- AI
Training & fine-tuning
What was trained, on what, and whether it measurably improved the task.
- Technical
Data pipeline
Ingestion, chunking, freshness, tenancy isolation and lineage.
- AI
Data rights
Licensing, customer terms and training-use permissions behind the corpus.
- Technical
Retrieval quality
Relevance and degradation as tenant corpora grow.
- AI
Agent reliability
Tool-call errors, escalation rates and observed autonomy.
- AI
Inference economics
Cost per unit of value delivered, and margin at realistic usage.
- Technical
Latency & scalability
Behaviour under load, latency budgets and failure modes.
- AI
Model dependency
Supplier concentration, exit paths and tested fallbacks.
- Technical
Security posture
Customer data in prompts, logs, embeddings and traces.
- AI
AI governance
Policy, model change management, human review and audit trail.
- Technical
Observability
Whether quality regressions are detected before customers find them.
- Technical
Team & execution
Depth of people who can actually change model behaviour.
Need the technical layer assessed alongside the AI?
Bring the thesis, the data room and the timeline. We will tell you what evidence exists, what is missing, and what it means for the deal.